"Before joining the company in 2005 I was a delivery driver and had very little contact with customers. I fancied a change and knew of Plumb Center. It took some getting used to, but I found that I really enjoyed interacting with people. We are a small branch with just three of us here. We all chip in and help each other out. It's a team effort."

"I have been covering delivery routes for William Wilson around Aberdeenshire for over 15 years. I drive an 18-tonne lorry, one of the biggest in our fleet. I work out my own routes as I know the area so well. I did try a sat nav once to see how good it was - but it wasn't as clever as me at finding places. I have never got the same motivation in other jobs as I do in my current role. Being outside is what gives me a real buzz."