
"As Branch Manager I’m responsible for sales, costs and budgets, as well as making sure that everyone knows exactly what’s expected of them. We work as a team, but I set individual performance targets and suggest ways that my team can achieve them – including any training that they might need. My other key priorities include making sure that stock is always available so that we retain our customers. I’m also responsible for maintaining a healthy and safe environment for everyone to work in. When it comes to leadership, I like to think that I’m firm but fair. I’m pretty flexible when it comes to dealing with people and I know my team would not be afraid to come and speak to me if they had a problem at work."
"I started working at Wolseley 9 years ago and now I'm an Assistant Manager! I worked my way up from the shop floor so I've got a good understanding of how the business works. My manager Darrel, is really supportive. He's given me loads of advice on managing sales and costs as well as making a profit. I'm a pretty friendly and I like dealing with staff and customers. When Darrel is away I step into his shoes and manage the branch which is a great experience."

"I started working at Electric center 6 months ago and now I’m a Customer Service Manager! I worked my way up from the shop floor so I’ve got a good understanding of how the business works. And my manager, Dan, is a great help. He’s given me loads of advice on managing sales and costs as well as making a profit. I like to think of myself as Dan’s right hand man. I’m a pretty friendly guy and I like dealing with staff and customers. When Dan’s away I help manage the branch which is great experience for future opportunities."
"I joined Build Center 4 years ago and started as a Yard Assistant. Recently I have been promoted to Transport Manager and am responsible for planning and picking loads. Also making sure all vehicles are legally compliant in relation to services, M.O.Ts and safety checks."